Find repetition
Group tickets by question and identify work already answered elsewhere.
Free support cost calculator
Know what repeat questions cost your team.
Turn ticket volume and handling time into a clear monthly cost. See how many hours better self-service could give back to you or your team.
Calculate your support cost- Instant estimate
- No email required
- Adjust every assumption
Your support workload
Use real numbers where you have them.
Estimates update instantly. Nothing leaves this page unless you request a review.
What changes the number
Deflect questions, not customer care.
The best returns come from clear answers to frequent, low-complexity questions, and an easy route to a person when automation should stop.
Write the answers down
Give each common question a clear article with a source and an owner.
Measure resolution
Track helpful answers, unresolved questions, and human handoffs.
From estimate to working support
Found expensive repetition? Start with one question that keeps coming back.
Book 15 minutes and I will go through your numbers with you, or start the free trial and build a first help centre from your website.
- Your calculator assumptions included automatically
- Three repetitive support opportunities
- No obligation to buy FAQ Hub